Robin hood financial9/12/2023 ![]() This led to the decision to move back to California, where they built a stock trading platform that leverages technology and simplicity to democratize access to the financial markets. Immersed in the world of finance, Tenev and Bhatt quickly realized the discrepancy between what big Wall Street firms were paying to trade stocks and what most Americans were charged for every trade - up to $10 each trade for the average person. The duo had previously built two finance companies that sold trading software to financial institutions in New York City. To learn more about Robinhood, be sure to read our complete review of the platform.Robinhood was founded in 2013 by Stanford roommates and classmates Vladimir Tenev and Baiju Bhatt. There’s a learning page that covers everything from the basics of how to invest to more intermediate subjects about diversification. Experts designed it to be one of the simplest investing apps out there. Robinhood is an incredibly user-friendly app. Fractional shares let you invest with as little as $1. The platform has started offering fractional shares, which are parts of a whole stock whose price tag might be out of your reach. There are no strings attached or hidden fees of any kind. Robinhood lets people trade stocks, ETFs, options and cryptocurrency completely free. Robinhood is a commission-free trading platform that was one of the first in its field. Robinhood customer support will then email you regarding the issue shortly. In some instances, when you provide details about your request, Robinhood will initiate an email conversation in which you will receive an immediate email stating that your request has been received. With the phone option, you will get a call back within 4 hours. Tap on one of the topics or select "Something else."įrom there, you will be able to select "Chat" or "Phone." With a chat, you will be connected within 3 minutes. From there, you will once again see a few topics to narrow down your questions. You must type at least 20 characters to move to the next page. You'll be prompted to provide details about your request. To request a phone call or start a chat, scroll down and tap on "More Topics." Again, you will see various topics come up with linked articles. However, if you just want to speak with a representative, follow the steps discussed below.Īs stated, you will see various topics with linked articles. While you certainly can get to a phone call, chat, or email support, the company strives to get you an answer before needing to get to that point. Customer Service - Email/Phoneīelow the Help Center, you will see an option titled "Contact us 24/7." When you select this option, the app will prompt you to various topics. Within the Help Center, members can trouble shoot login problems, learn about various account types, find documents and tax information, and much more. This is typically the first area to check as they have FAQs for most issues/questions customers run into. Robinhood offers members a Help Center with hundreds of questions and answers. Once in the Robinhood Support center, you will see a few options. ![]()
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